Inside Xymo
Activity
Activity
Activity
Activity
Activity
Activity
Activity
People
This feature is optional with XYMO and allows you to link Identifiers and People to provide ultimate concierge and customer service and help your team be prepared to greet your customers. Once a person is registered in the platform they can start to benefit from the various platform enhancements such as personalised sms messaging and as an operator you can easily see who your most valued customers are.
-
Contact cards
Add people and associate their preferred method of identification to provide a more personal experience.
-
Groups
Link people to specific groups to aid message distribution and admin tasks.
-
Messaging
Set up sms and email messaging, loyalty promotions* and group benefits to help guide your customer or offer promotions. Almost anything is possible.
-
Messaging
Link up with internal messaging tools as well to forewarn concierge services of visitor arrival to offer that enhanced customer experience.
-
Security in mind
Personal data is obscured from normal operator view. These can be viewed by authorised personnel.
-
Quicklinks
Alerts and Activity views provide Quicklinks to this page for ease of customer management.
-
Audit
User access is logged in the Audit trail when personal details are revealed
-
Actions
A person can be tagged to an Action to receive specific alert or welcome messages (see messaging)
Are You an Integrator?
Simplify integration with Xymo. Give proactive support and enhance customer retention with advanced notifications to your team, ensuring system health 24/7. Benefit from custom features tailored to your needs.
See Your Data in Xymo
Try Xymo for free for 30 days. Connect your data, get set up quickly, and see how Xymo can transform your business operations with actionable insights.