Inside Xymo
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Alerts
With clear identification of reason, priority and location you and your team will be ahead of the game when dealing with issues or even welcoming visitors.
Resolve Alerts and keep track of the event with reasons and notes.
Links become available if the Identifier relates to people and actions configured within the platform.
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Resolve Alerts
keep track of the event with reasons and notes
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Improve visibility
Alerts need to be resolved to provide the team with feedback on how long an issue was ongoing
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Actions
Review and manage any predefined actions linked to the event, allowing for quick response and task delegation
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Map and Floorplan views
With zoom [+-] and pan tools [drag/drop] you can assist a colleague or customer with wayfinding.
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notes
Add details to an event to help you and your team in case that event occurs again
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Easy Alert handling
Completed alerts move from the task list and are removed from the ‘bubble’ stack for simplified viewing in separate report.
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Easy Alert handling
Other users are notified in the main UI when someone resolves an alert to avoid duplicated call handling.
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Event Link
Share a link for the event. The link URL is copied to the clipboard so you can add to an email to direct colleagues to that specific event. No more searching!
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